Privacy Policy
This Privacy Policy (“Policy”) describes how Eagle Eye Background LLC (“Eagle Eye Background LLC” or “we” or “our”) treats information collected or provided in connection with an end user’s (“you” or “user”) visit to or use of the websites located at http://www.eagleeyebackground.com/, https://clients.eagleeyebackground.com/ and Eagle Eye Background LLC’ products and services (the “Services“).
1. What information does Eagle Eye Background LLC collect through the Services?
Information Provided Directly To Us
A. Customers
If you want to use the Services to screen applicants (“Customers”), Eagle Eye Background LLC may collect the following information (collectively, the “Customer Information”), including, but not limited to:
- Account creation information, including your name, email address, and a custom password;
- Contact information such as address and phone number;
- Corporate information;
- Hiring practice information such as employee work location and salary necessary for the application of state and federal consumer reporting laws
- If you are an employer, employer identification number; and
Payment information, including credit card and/or bank account information and billing address. - Please note: We do not store the credit card or bank account numbers you may use to make payments in the Services. Such information is passed on to our third-party payment processor, Authorize.net. You can review information on their privacy practices at https://www.authorize.net/company/privacy/.
- Account creation information, including your full name, e-mail address, and custom password;
- Contact information, including phone number and address;
- Identity verification information, including Social Security Number (or Social Insurance Number) and date of birth; and
- Additional information or supporting documentation you submit or upload regarding identity, background, evidence of rehabilitation, or a dispute.
- Examples include an uploaded picture, a driver’s license, or court records.
Automatically Collected Information
2. How does Eagle Eye Background LLC use the collected information?
Eagle Eye Background LLC uses the information it maintains about you (including information you provide, Customer Information, Background Check Information, and Technical Information):
- For the purposes for which you provided it;
- To create your account and enable you to use the Services;
- To verify your identity;
- To provide the features and functionality of the Services;
- For customer support and to respond to your inquiries;
- To respond to and fulfill your requests;
- With your consent, to contact you by text message regarding your account and certain services or information you have requested;
- To improve the Services;
- For internal record-keeping purposes and for legal purposes;
- To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing; and
- To resolve disputes, to protect ourselves and other users, and to enforce any legal terms that govern your use of the Services.
- verify applicant identity;
- conduct background checks;
- conduct quality assurance checks;
- investigate disputes; or
- provide certain communications, including adverse action notice
- contact you regarding your use of the Services;
- process billing and payment;
- send you product announcements and special promotions from Eagle Eye Background LLC or our business partners, or to administer participation in special events, surveys, contests and sweepstakes; or
- send you communications regarding updates or modifications to the Services.
- personalize the content that you and others see based on personal characteristics or preferences;
- troubleshoot problems;
- provide you with required notices, in connection with disputes between you and another user; or
- alert you to changes in our policies or agreements that may affect your use of the Services.
Eagle Eye Background LLC may also use Technical Information to analyze your use of the Services to help us improve the Services and develop and improve other products and services
3. When does Eagle Eye Background LLC share information about you?
- Employers or Other Customers Requesting Background Reports. We provide background reports, which may include Background Check Information, about Applicants to the requesting employer or Customer. We may also provide an employer or Customer other communications related to background reports such as notification of a dispute.
- Furnishers and Researchers. We provide Background Check Information to entities that research and furnish data contained in background reports.
- Service Providers. We may provide access to your information to select third parties who perform services on our behalf. These third parties provide a variety of services to us, including without limitation conducting components of background checks, billing, fulfillment, data storage, analysis and processing, identity verification, fraud, accounting, auditing, and legal services.
- Affiliates. We may share information with our affiliates for use as described in this Policy.
- Legal Requirements. We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe is necessary to protect the rights or property of Eagle Eye Background LLC, our users, or third parties.
- De-identified information. We may share de-identified information with third parties, including without limitation: (1) sharing aggregated, de-identified information about our user base and its interests and usage patterns and (2) providing de-identified information to third-party partners for our business arrangements, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and theirs.
- Consent. We may disclose your information to nonaffiliated third parties based on your consent to do so.
- Business Transfer. In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Third Eye Checks, or in contemplation of such a transaction (e.g., due diligence), the information we possess may be transferred as a corporate asset to the acquiring entity.
- Analytics. We use Google Analytics for purposes of analyzing usage of the Services. You can find more information about Google privacy practices here. here.
4. How can you access, change or delete information about you?
Applicants should promptly update their contact information if it changes or is inaccurate. Applicants may review, access, and change certain account information such as email address, phone number and mailing address via the applicant portal on the Services. Requests to change certain other information, such as Social Security Information, may require verification before the change is accepted. Applicants can request deletion of certain information in Third Eye Checks’ control by contacting Eagle Eye Background LLC as set forth at the end of this Policy. Applicants can dispute background check reports by printing this form and mailing the completed form along with required documentation to the address on the form.
5. Will you receive notices and disclosures electronically?
Yes. The Services are offered through Eagle Eye Background LLC’ website and mobile site. To obtain Services from us, you must create an online account and (1) be able to access Services on a computer or other device that is capable of accessing the Internet, (2) have an active email account, and (3) consent to our use of our websites to provide you any written information that we may be required to send you in connection with the Services, your account, and/or background checks and reports.
Your Consent to Electronic Disclosures
- you can access and read information we post on our website;
- to provide an email address that is active and effective for receiving emails from us;
- to receive electronically on our website or via email the notices and disclosures, required by law related to your account and the Services; and
Scope of Communications to Be Provided in Electronic Form
Method of Providing Communications to You in Electronic Form
How to Withdraw Consent
How to Update Your Records
Required Equipment
Retaining Copies of the Communications
6. Does this Policy apply to third parties?
7. What are your choices regarding online tracking, analytics and certain email communications from Eagle Eye Background LLC?
- Online Tracking and Cookies. Like many websites, the Services do not currently respond to “do not track” browser headers. But you can take steps to limit tracking by erasing cookies from your computer’s hard drive and by setting your browser to block all cookies or warn you before a cookie is stored. If you disable cookies, you may be prevented from taking full advantage of the Services because they may not function properly without cookies.
- Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. here.
- Promotional Emails. As discussed in this Policy, subject to any restrictions under applicable laws, we may send periodic promotional or informational emails to you. You may opt-out of such communications by replying with the words “Opt Out” or “Remove.” Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.
8. How does Eagle Eye Background LLC protect your information?
Eagle Eye Background LLC maintains safeguards to help protect the security of information we maintain about you. We may use encryption, passwords, and physical security measures to help protect your information against unauthorized access and disclosure. However, no security measures are 100% effective and we cannot guarantee your information will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Eagle Eye Background LLC is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING, OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION OR TECHNICAL INFORMATION.
9. Where is your information processed or stored?
10. Who can use the Services?
11. How can I contact you with more questions?
If you have any questions, concerns or complaints about this Policy or Third Eye Checks handling of your personal information, or if you would like to access or update personal information that is not available via the applicant portal, please contact us at info@eagleeyebackground.com or at:
Attn: Privacy Questions
9221 E Baseline Rd,
Suite 109-181,
Mesa,
AZ 85209
California Information-Sharing Disclosure
We do not share your personal information with third parties for direct marketing purposes without your permission. Also, we do not share anyone’s Personally Identifiable Information (PII) with any company outside the United States. All domestic background checks are conducted by our company, with offices in Florida and Texas, and supported by US-based suppliers only.
Additional Information for Canadian Users
This Policy applies to customers, users and applicants in both Canada and the United States. However, to the extent that this Policy is inconsistent with any applicable Canadian laws, Eagle Eye Background LLC will comply with the applicable law for customers, users and applicants in Canada.
Additional Information for European Users
- Contractual Commitments: We may use, share, or disclose information to honor our contractual commitments to you.
- With Your Consent: Where required by law, and in some other cases, we use, share, or disclose information on the basis of your consent.
- Legitimate Interests: In many cases, we use, share, or disclose information on the ground that it furthers our legitimate business interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals, such as customer service, analyzing and improving our business, providing security for our Services, preventing fraud, and managing legal issues.
- Legal Compliance: We need to use, share, and disclose information in certain ways to comply with our legal obligations.
- provide access to and/or a copy of certain information we hold about you;
- prevent the processing of your information for direct-marketing purposes; (including any direct marketing processing based on profiling)
- update information which is out of date or incorrect;
- delete certain information that we are holding about you;
- restrict the way that we process and disclose certain of your information;
- transfer your information to a third party provider of services; and
- revoke your consent for the processing of your information.